Terms & Conditions — What You Need to Know Before Using 299net

299net (referred to herein as "we", "the platform", or "the site") is an online gaming and Sports Betting service provider. Everything stated on this page applies equally to all users of the site.

These terms have been written in plain English so all members can understand them with ease. Our goal is to ensure no one gets caught out by terms they didn't fully grasp. If anything is unclear, please reach out to the Help Center.

By using 299net, you are deemed to have accepted these terms. Users under the age of 18 are not permitted to use this site.

Opening an account on 299net requires some basic information — your name, mobile number, and date of birth. All details must be accurate. Providing false information may cause verification issues down the line.

Each person may hold only one account. Creating multiple accounts is a violation of the rules and will result in all accounts being closed.

• The mobile number and email provided at registration must be valid and accurate
• Only one account may be registered per mobile number or email address
• Keeping your password secure is the account holder's responsibility
• Accounts cannot be shared with or transferred to another person
• Account details can be updated at any time

299net strictly prohibits access by minors. No one under the age of 18 may open an account or use the platform.

A copy of your national ID or passport may be requested during age verification. If an account is found to have been created using a false age, all transactions on that account will be voided and the balance will not be refunded.

299net supports deposits and withdrawals via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Each method has its own limits and processing times.

• Minimum deposit: ৳300 via bKash/Nagad, ৳500 via bank transfer
• Minimum Withdrawal: ৳500
• Withdrawals can only be made to your own verified account
• Withdrawals cannot be made to an account registered in someone else's name
• KYC verification must be completed before your first withdrawal
• It's best to withdraw using the same method you used to deposit

299net regularly offers bonuses and promotions, each with its own wagering requirements. Please read those terms carefully before claiming any offer.

• You cannot claim another bonus while an active bonus is still pending wagering completion
• Any unused bonus will be forfeited once it expires
• Placing bets on restricted games using a bonus will result in the bonus being forfeited
• Any attempt to fraudulently obtain bonuses will result in account closure

299net offers betting on cricket, football, tennis, badminton, and a wide range of other sports and casino games. Each game has its own rules, but certain general terms apply across the board.

The minimum bet for Sports Betting is ৳50, and maximum bet limits vary by sport and market. For casino games, limits are set per table and are clearly displayed on the game page.

299net believes in responsible gaming. Betting is meant to be fun — not a way to cope with stress or financial hardship. If you feel gaming is having a negative impact on your life, we're here to help.

Our platform offers the following features:

• Deposit Limits: Set daily, weekly, or monthly limits
• Self-Exclusion: Temporarily close your account yourself for a set period
• Break Feature: Take a break anywhere from 24 hours to 6 months
• Betting History: Easily track how much time and money you've spent

299net may temporarily or permanently close an account for any of the following reasons:

• Creating Multiple Accounts
• Registering with False Information
• Bonus abuse or exploiting vulnerabilities in the system
• Threatening or harassing other members
• Using Unauthorized Payment Methods
• Participating in match fixing or any other form of cheating

Users are typically notified by email or SMS before an account is closed. However, in cases of serious rule violations, the account may be closed without prior notice.

299net takes the protection of your personal data seriously. Your name, mobile number, email, and financial information provided at registration are never sold to third parties.

The information we collect is used solely for service improvement, fraud prevention, and regulatory compliance. For more details, please see our Privacy Policy Read.

If you run into any issue, the first step is to reach out to our support team. Most problems are resolved within 24 hours.

• Chat with us live — the fastest way to get help
• Send us a detailed email — best for complex issues
• Open a ticket at the Help Center — you'll receive a reference number

If our resolution is unsatisfactory, you have the right to appeal to the licensing authority. 299net is committed to fair and transparent outcomes.

299net may update these Terms & Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will change and registered members will be notified by mobile or email.

Continued use of the site after any changes means you accept the updated terms. We recommend checking this page regularly.